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Teamwork, Professional Identities, Conflict, and Industrial Action in Nigerian Healthcare

Mayaki, Suleiman and Stewart, Martyn ORCID: (2020) 'Teamwork, Professional Identities, Conflict, and Industrial Action in Nigerian Healthcare'. Journal of Multidisciplinary Healthcare, Vol 13, pp. 1223-1234.

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Purpose: Modern healthcare is delivered by teams of multidisciplinary professionals. Conflicts have been widely reported between these professionals in Nigeria. Furthermore, the health system is frequently crippled by industrial actions by trade unions representing these professionals. This study aimed to shed light on the complexities of factors perceived to cause workplace conflicts, including the extent to which these are thought to link to industrial action.
Materials and methods: Focus group discussions and in-depth interviews were conducted with nurses, doctors, and medical laboratory scientists who work in multiprofessional settings giving a total of 41 participants. Results were analyzed within the framework of the social identity theory.
Results and conclusions: The dominant themes that emerged as barriers to teamwork include professional hierarchy, role ambiguity, and poor communication. At the same time, the health sector leadership and remuneration were the main themes concerning industrial actions. The salience of professional identities was also demonstrated, providing a link between interprofessional conflict in the workplace and competitive industrial actions by trade unions representing health professionals. The implications for educational and clinical practice and the need for interprofessional education are discussed.

Item Type: Article
Subjects: W General Medicine. Health Professions > W 21 Medicine as a profession.
WA Public Health > Health Problems of Special Population Groups > WA 395 Health in developing countries
WA Public Health > Health Administration and Organization > WA 540 National and state health administration
Faculty: Department: Education
Digital Object Identifer (DOI):
Depositing User: Paula Harding
Date Deposited: 11 Dec 2020 11:16
Last Modified: 11 Dec 2020 11:16


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